FAQs

Once we understand your vision for your event, we will create a proposal that details pricing for the options that we have discussed. Menu prices are generally billed on a per person basis. Other charges (beverage, staffing, rentals, etc.) will be listed as line items in your proposal so that you have a full understanding of how your total cost is allocated. All hard costs listed in our proposals are subject to a 21% Operations Fee that goes to cover the soft costs that we incur in producing your event that is not directly related to the applicable line item. Sales tax will be added to your final bill as applicable by state law. We accept payment by cash, check, ACH, and most major credit cards.

To confirm your event, we require a signed contract and a Save-the-Date Retainer of $2500. Signing your contract does not finalize any of your event details but rather commits you to using our services and secures your event on your date on our calendar. Final details are generally decided at least a month prior to your event, and your final guest count (along with any final menu changes) is due ten business days prior to your event. 50% of your current balance will be due thirty days prior to your event, and your final estimated balance will be due five days prior to your event. Any additional charges (example-labor overages due to the event going past the expected time) will be billed following your event.

Our calendar fills up fast and planning an event takes time and so, the more notice you can give, the better. We are often able to accommodate last-minute requests, but popular dates in the Spring and Fall often reach capacity a year in advance.

Your final guest count is due ten business days prior to your event. We are often able to accommodate additional guests past this date, but as we base our orders with our suppliers on your ten-day guarantee, decreasing your guest count past this point is not possible.

Clean Plate Club can provide a non-alcoholic beverage package and any specialty drink ingredients that you may need, as well as licensed bartenders and basic liquor liability insurance (though you should also have a separate event insurance policy). 

We are also happy to organize a liquor order through one of our trusted vendor friends who will most likely be able to deliver directly to your event.

For a caterer, a tasting is an opportunity to fine-tune your pre-selected menu to your exact specifications.  

For weddings and other large-scale events, if your Food & Beverage total exceeds $4000 and you already have a Save-the-Date Retainer and contract in place, then your tasting is free. If your Food & Beverage total is under $4000, there are two options available. Our basic tasting fee is $400 for up to four guests, and we are happy to book a private tasting for you. Our tastings are scheduled Tuesday through Thursday from 11:00am until 4:00pm. (We are often able to accommodate other times, but due to the unpredictability of our schedule, we may not be able to accommodate all requests). Alternatively, we also host quarterly open houses for prospective clients and for smaller events that are already under contract. At our open houses, you will be able to meet with our team, tour our facility, sample some great food, and often meet with some of our trusted vendor friends. To receive an invitation to our next open house, click here. 

Due to local health regulations, we are unable to provide you with leftovers after your event. If you know you will need menu items in addition to the provisions shown in your proposal, please alert our sales team in advance so appropriate accommodation can be provided.